When issues strike, they don’t come with a warning. At Kaizen we’ve helped a range of organisations and leaders navigate sensitive issues and crises. There’s no perfect playbook, but from our experience there are ten key principles to keep in mind to ensure timely, clear and effective issues and crisis communication - click through to read more.

As the dust settles on an historic 2025 federal election campaign, there are a number of clear strategic communication lessons that all organisations can take from Labor’s win, and the Coalition’s historic loss. Read on to learn more about the five key communications lessons from the 2025 campaign.